Host Brad Allen is joined by DraftKings' former head VIP acquisition Dillon Borgida to discuss:
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Introduction to the podcast and guest Dillon Borgida's background in VIP roles at DraftKings, FanDuel, and William Hill.
Discussion on whether VIP programs are good or bad, with a nuanced view on their benefits and risks.
The role of offshore and illegal betting for high rollers, driven by credit availability and tax avoidance.
The number one reason why a big gambler does not play legally is that you can get credit with a bookie.
🤯— Reveals that credit, not just taxes or limits, is the primary driver keeping high rollers offshore.
I'm still convinced that most of the VIP level gamblers are playing with bookies.
💡— Challenges the assumption that legalization has captured the high-end market.
Credit is the main reason high rollers stay offshore, not just taxes or limits.
Research how legal operators could offer credit-like features within regulations.
Most VIP gamblers still use illegal bookies despite legal options.
Interview 3 industry insiders to understand the scale of offshore betting.
VIP programs must balance entertainment with player protection.
Review your company's VIP training materials for responsible gambling protocols.
Self-exclusion processes at both operators and regulators are often flawed.
Map the self-exclusion journey for a user and identify 3 friction points.
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