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In most cases, business owners know what they need to do to improve team performance. The delay between knowing and doing it is what costs them. In this episode, Alex defines what organizational culture actually is, why the worst person on the team sets the bar for everyone else, and the most powerful signal a leader can send to a high-performance team.
In this episode
00:00 What is culture?
02:40 Raising the bar horizontally
07:04 Judging output, not excuses
10:56 Improving performance through elimination
12:50 Closing the gap between knowing and doing
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